Frequently Asked Questions
General Library FAQ
Inter-Library Loan FAQ
Staff Publications FAQ
Q: Is the Library closed on weekends? What are the Library’s hours?
A: While the Library is not staffed on evenings and weekends, employees are entitled to use the Library. Please use an ID badge to gain access.
Employees can access the Library 24/7. Information professionals are available M-F from 8:45am-5pm. After 5pm and on weekends, employees will need to swipe their ID badge to gain entry.
Q: Who may use the Library? Are visitors welcome?
A: Anyone may use the Library during business hours (8:45am-5pm). Employees can use their ID badge to gain access during other times of the day. Visitors may use the Library M-F between 8:45-5pm. Just stop by the Reference Desk to check in and ask questions. Visitors are required to sign in at the reference desk.
Our mailing address is:
Talbot Research Library
Fox Chase Cancer Center
333 Cottman Ave.
Philadelphia, PA 19111
215.728.2711 or 215.728.2710
Q: Who are the Library staff? How do I reach the Library staff?
A: Please see the staff page for details.
Q: If I give you my list of articles can you pull the journals and photocopy for me?
A: Photocopying is self-service. If you find an article available in print, you (or someone from your department) can come to the Library to obtain the journal and photocopy the article. One of the photocopiers is able to make PDFs, which can be emailed. The Library will create and email PDFs if time permits. Please contact us if you have a request. If you find articles available online, you may print them directly – no need to come to the Library. If you’d like more information, please contact us by phone at x2711 or by email at email@example.com.
Q: Where are the Library photocopies located? How do the photocopying machines operate?
A: Two copiers are located in the rear of the Library. Just enter your four digit departmental cost center to get started.
Q: Are there public computers in the Library?
A: Yes, we have several public computers, including a Mac. The computers have Microsoft Office, internet access and a scanner is also available. Please ask Library staff to log in for you.
Q: How do I locate a journal article online?
A: Click on the journal holdings link to search by journal title or to browse alphabetically or by subject. You may also search by using a DOI or a PubMed ID (PMID) number. When searching from home, simply click on the link for the journal, then authenticate with your FoxNet user ID and password. Please call the Library at 215.728.2711 or email us at firstname.lastname@example.org with questions.
Q: How does PubMed link to the Library's full text journals? Can I access full text journals while searching PubMed?
A: Using the PubMed link from the Library’s page is your best bet. By using this link, PubMed recognizes most of our journal subscriptions and displays them in two different ways: a Talbot Research Library tab, which limits results to Library subscriptions only, or a FCCC icon appearing in abstract, abstract plus, or citation view. The icon denotes articles available through the Library. Click the icon for full-text access.
Q: If there is no Fox Chase online link for an article in PubMed, does this mean there is no full text access available for this article?
A: No. PubMed isn't able to display Fox Chase online symbols for all of the Library's journals. To check for online availability, visit the Library's journal holdings list. Some titles are available though full text links, even though there is no full text link in PubMed.
Q: If there is no PubMed full text link and no full text next to a title on the journal holdings list, how can I obtain an article from this journal?
A: It might be available in print. PubMed may have a in print icon on references from that journal. Click on the Fox Chase Cancer Center icon to view the Library's print holdings, or check the coverage indicated on the journal holdings list. You may have to come to the Library and make a photocopy, or you can request a PDF of the print copy which will be provided if time permits. If there is no PubMed full text link, and the journal isn't on the Library's holdings list, you can request an interLibrary loan (ILL) to obtain a print (or possibly a PDF) copy of the article. Look for an ILL form in the Library, or complete the form on the Library's web site.
Q: Can I access any of the online journals from a home or other off-campus computer?
A: Yes, just click on the link for the journal from the Library's webpage or from a PubMed link. You will be prompted to enter your FoxNet user ID and password. If you have trouble with your user name and password, please contact the Help Desk at x2800. Please call the Library at x2711 or email us at email@example.com for more information.
Q: How do I determine if a journal is indexed by PubMed?
A: The Journals Database on PubMed's site allows users to search for journals by name, topic or ISSN.
Q: How can I locate journal impact factors?
A: ISI Web of Knowledge offers a tool called Journal Citation Reports (JCR) that calculates journal impact factors. You can find the link for the JCR on our Specialized Resources list and also on the Database A-Z list.
Q: What can I do when a full text journal website asks for a password?
A: Check the journal holdings list to see if the Library subscribes to that journal. We also have paper copies of the journal holdings list available at the Reference Desk, but the most complete and up-to-date list exists on the Library's website. Please call us at x2711 if you're unsure about a specific journal.
Q: How do I borrow a book?
A: During regular business hours, Library staff will be glad to assist you. You must be a current employee of Fox Chase or Jeanes Hospital to borrow items. During evening and weekend hours, when the Library is not staffed, borrowing items is not permitted.
Q: What sources should I use to locate books within the Library's collection and also those from outside the collection?
A: To find a book within the Library's collection, click on the Find a Book link on the main Library page. If you're looking for a book that we don't have, you can order it through interLibrary loan and we will do our best to obtain a copy for you. You can also check WorldCat to see which libraries have the book.
Q: What is a call number?
A: A call number is part of a numbering system that is used to arrange books in a Library. The call number is listed on top left screen when looking at a Library record in the electronic catalog. It is also usually found on the lower spine of a Library book. Use the call number to locate the book on the Library shelf. Please ask us if you're having a problem finding a book by its call number.
Q: What is interLibrary loan?
A: InterLibrary loan is a service that other libraries provide to each other. If one Library does not have an article or a book they can request it from other libraries for a small fee. Our service makes use of libraries, publishers, or document delivery suppliers to locate and obtain articles or book that are not part of the Library's collection.
Q: How can I process an interLibrary loan request?
A: Please use the interLibrary loan form if the Library doesn't have access to an article or book. You can also visit the Library and fill out a paper form. Each request costs approximately $11-$15 and is charged back to your cost center. Rush requests and other fees are added as required.
A: Anyone. The database is freely available on the internet.
A. The Library has Alerts set up on major databases to capture journal articles published by FCCC faculty and staff.
A: There are several ways to search the database:
- Type a term in the search box and then select the appropriate field (author, title, journal, abstract, all) from the drop-down box.
- Try searching last name first and middle initials for best results (i.e. Smith, J.E.)
- Limit your search using the dates in the drop-down boxes. Click on “all” for all dates.
- Search the database by specific investigator by selecting a name from the drop-down box between dates and programs.
- Search the database by specific program by selecting and clicking on a program from the “programs” drop-down box.
- You can also click on any investigator name in the results list to view all publications by that author.
- View collaborations by clicking on the interaction graph (more on that below).
A: No, sorting is currently unavailable at this time. Results are automatically sorted by year and first author.
A: Click on the title of the article you’d like to view or click on “show abstract” in the results list. Not all articles have abstracts.
A: Only if they have a complete citation. Articles without complete citations will be included when the data is complete (usually upon actual publication).
A: If your article was published after the last time we updated the database, it will not appear in the database. The database is updated twice monthly. If your paper was published with a different institutional address, it will not be included, as sometimes happens with new faculty in a new facility. The database is intended to reflect the work that is done at FCCC and we use the published address as the authority.
A: Click on the program you are interested in and then click on the “view faculty” ink at the top of the page.
A: Choose a program from the Programs drop-down menu and then click “view interaction graph”.
A: Contact Beth Lewis, Director of Library Services, with your questions at firstname.lastname@example.org or call extension x2710.