Arriving for Your Appointment
Patient Referral Resources
Finde out how to put your physician in touch with us to request an appointment. More information for Patients to help reach our Doctors
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From your pre-admission to your care.
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Your Guide to Support Services for You and Your Family
Iif you have chosen Fox Chase as your primary provider of medical care, you can be assured that support services are part of the package of care that is available to you and your family.
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HIPAA and Patient Privacy
What does HIPAA mean for you?
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We take time to answer any questions you might have about your cancer diagnosis and treatment options.
We want you to feel comfortable with the information you receive.
We encourage you to bring a family member or friend with you for your visits and to write down any questions you have before you meet with the doctor.
What will happen on my first visit to Fox Chase?
On your first visit to Fox Chase,
you will meet your cancer care team:
Experienced oncology specialists working together to develop an individualized treatment plan for you.
Please allow two to three hours for your first visit.
If you have not registered online, please arrive 45 minutes before your scheduled appointment that day for check-in and registration.
Save time by registering online.
When you register, you'll receive a blue Hospital card, which identifies you throughout the Center. Be sure to bring it with you whenever you come to Fox Chase for an appointment.
You will need to sign the following consent forms:
- General Consent - Gives Fox Chase Cancer Center, our physicians and nurses permission to review your medical records, assess your medical needs and provide care.
- HIPAA - Informs you of your right to privacy.
You'll also receive Fox Chase's Notice of Privacy Practice, which explains our privacy policies regarding your personal health information and details your health-information rights under HIPAA (Health Insurance Portability and Accountability Act of 1996).
What To Bring
The New Patient Office will tell you what to bring on your first visit.
To have the most helpful discussion about your cancer treatment with your Fox Chase physician, please gather all necessary patient information.
Faxing Your Medical Reports
During this first call, the new patient representative will ask you to fax copies of your written medical reports, which indicate your diagnosis. The Fox Chase representative will give you the phone numbers for the departments you need to call at the hospitals that have these reports.
Collecting Your Medical Records
In addition, you will be asked to collect all medical records pertaining to your case, such as radiology films (on CD in DICOM format) and pathology glass slides, to bring with you on your first visit to Fox Chase.
Do NOT mail these records unless otherwise instructed. The new patient representative will explain what you need and how to obtain these records from other institutions.
Meeting My Team
Your cancer treatment team at Fox Chase may include more than one physician, depending on your diagnosis and the type of treatment you need. Our physicians specialize in medical oncology (use of anti-cancer drugs), radiation oncology (the use of radiation treatment against cancer) and surgical oncology (cancer surgery) for various types of cancers. They work together, with support from our staff of health-care professionals, to plan your cancer treatment.
My Physician Consultation
Your first physician visit at Fox Chase will help your clinical care team determine the best cancer treatment for you. Read more about how your team plans cancer treatment for you.
After My Examination
The nurse will direct you to the outpatient billing area. Payment of your physician's fee is expected at this time unless your insurance carrier has a contract with Fox Chase. In this case, your insurance may require a co-payment. A hospital fee for the examination facilities will be billed directly to your insurer.
The cashier will then direct you to our scheduling staff, who can arrange your next doctor's appointment and schedule any tests or procedures. If you need to change an appointment, call the scheduling desk at 215-728-2600.
Please call your Fox Chase physician if you have any questions about your evaluation or physical condition.
Information for Inpatients »
Calling for Help
Please call the new patient office at 1-888-369-2427 or 215-728-2570 if you have any questions before your first appointment, if you need to update your pre-registration information or if you need to change your new patient appointment.